Privacy Policy

Your privacy matters to us. This Privacy Policy explains how AI Bond Lab collects, uses, and protects the information you provide when using our platform and AI companions.

1. Information We Collect

We only collect information necessary to operate and improve your experience.

a. Information You Provide

• Account Information: such as your email address and (optionally) name.
• Conversations: the messages you exchange with AI companions.
• Support Inquiries: any emails or messages you send us for help.

b. Automatically Collected

• Device and browser metadata (for analytics and security).
• Usage data (e.g., feature usage, session length).

We do not collect sensitive biometric data or real-time audio/video unless explicitly stated.

2. How We Use Your Information

We use your information solely to provide and improve AI Bond Lab:

• To personalize your AI companion experience
• To maintain conversation context across sessions
• To respond to your inquiries and support requests
• To monitor service quality and performance
• To prevent misuse, spam, or abuse

We do not use your data for third-party advertising or profiling.

3. Conversation Privacy & AI Use

• Your conversations are not shared with other users.
• Conversations are stored securely and used to support memory features, emotional continuity, and personalized responses.
• We do not use private conversations to train third-party AI models.
• System logs and anonymized summaries may be reviewed internally to improve safety and model quality — never for marketing.

4. Data Security

We apply industry-standard security practices to protect your data:

• Encrypted data storage and transmission (HTTPS, TLS)
• Access controls and audit logging
• Regular vulnerability scanning

Despite best efforts, no system is 100% secure. Use the platform at your discretion.

5. Your Rights

You have the right to:

• Access and review your stored data
• Request deletion of your account and conversation history
• Correct inaccuracies in your profile
• Object to certain types of processing
• Export your data (in applicable formats)

To exercise any of these rights, contact us at [email protected].

6. Third-Party Services

We may use services like:

• Hosting (e.g., Vercel, Cloudflare)
• Analytics (e.g., PostHog or self-hosted solutions)
• Payment processing (e.g., Stripe, Lemon Squeezy)

Each provider has its own privacy policy, and we ensure data sharing is minimized and contractually limited to the required purpose.

7. Data Retention

We retain your data only for as long as necessary to provide the service, comply with legal obligations, or fulfill support/debugging requests. Deleted accounts are permanently removed from our systems after a grace period.

8. Children's Privacy

AI Bond Lab is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. You will be notified of material changes, and the most current version will always be available at /privacy.

Last updated: July 7, 2025

10. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, please reach out:

📩 Email: [email protected] 🌐 Website: aibondlab.com